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Thinking from the Piloxo team — web development, managed IT, digital strategy and the craft behind the work.

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8 min

Microsoft 365IT SupportAutomation

How to Automate Onboarding a New Employee

New starters spend their first week waiting for accounts. A checklist-driven automation that has everything ready on day one, and the offboarding half that most businesses never build.

Aug 21, 2026

8 min

Small BusinessDigital StrategyIT Support

Working With an IT Partner: What a Good First 90 Days Looks Like

What a competent IT partner should have done by day 90, what you should be able to see, and the warning signs that the relationship is going the wrong way early.

Aug 12, 2026

7 min

Microsoft 365IT SupportOutlook

Recovering Deleted Emails in Outlook and Microsoft 365

Every place a deleted email might still be, in the order to check them, how long each window lasts and what to do when all of them have closed.

Jul 17, 2026

8 min

Small BusinessCyber SecurityIT Support

Building a Simple Incident Response Plan

A two-page incident response plan a small business will actually use, the four decisions to make in advance and the UK reporting deadlines that catch people out.

Jul 08, 2026

9 min

Cyber SecurityIT SupportOutlook

Why Your Emails Go to Spam: SPF, DKIM and DMARC Explained

The three DNS records that decide whether your email is delivered or filtered, explained without jargon, plus the rollout order that avoids blocking your own mail.

Jun 26, 2026

7 min

Microsoft 365IT SupportOutlook

Company Email Signatures That Stay Consistent

Why every business ends up with fourteen versions of its own email signature, the three ways to fix it centrally and what has to be on a UK company signature by law.

Jun 19, 2026

8 min

IT SupportNetworkingMaritime

Marine Electronics: Diagnosing Faults Before Calling Anyone

Power, connections and corrosion account for most marine electronics faults. A diagnostic order that finds them, and the point at which to stop and call an engineer.

Jun 17, 2026

8 min

Cyber SecurityIT SupportCloud

Backups That Actually Restore: The 3-2-1 Rule in Practice

Most small businesses have backups and very few have tested one. What 3-2-1 means now, why immutability matters more than it did and how to run a restore test that proves something.

Jun 17, 2026

8 min

Microsoft 365IT SupportOutlook

Shared Mailboxes, Distribution Lists or Microsoft 365 Groups?

Three ways to give several people one email address, and they behave completely differently. Which to use for enquiries, for teams and for announcements, with the licensing rules.

Jun 12, 2026

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