Case Register§ 00

The work, written down

Anonymised accounts of systems built and problems solved — including the decisions that were wrong first time. Named client projects are in the portfolio.

Records
6
Sectors
6
Register06 / 06
  1. CS-001

    Rebuilding a Network Across Three Sites

    For a business operating from three sites with around forty staff.

    A fault blamed on the internet provider for over a year turned out to be a cable, found by two weeks of measurement.

    Multi-site services

    Platform

  2. CS-002

    Quoting in Two Minutes Instead of Forty

    For an installation and maintenance business working for commercial customers.

    Quotes take minutes instead of forty and can be produced by four people rather than two, with discounting visible for the first time.

    Trades

    Platform / Billing

  3. CS-003

    A Microsoft 365 Migration With No Lost Mail

    For a manufacturer with office, production and field teams.

    No mail was lost, and the two systems nobody had remembered were found before cutover rather than after.

    Manufacturing

    Platform / Integrations

  4. CS-004

    Getting a Harbour Off the Whiteboard

    For a working harbour with commercial, fishing and leisure traffic.

    Dues are calculated from movement records rather than worked out by hand, and the waiting list has a dated record that settles disputes.

    Maritime

    Platform / Integrations

  5. CS-005

    Replatforming a Shop Without Losing the Rankings

    For a specialist retailer with a catalogue in the low thousands.

    Search visibility built over years survived the move, and the checkout stopped failing on the phones it had been failing on.

    Retail

    E-Commerce / Local SEO

  6. CS-006

    A CRM Built Around Vehicles, Not Contacts

    For a regional logistics operator running a mixed fleet.

    Pricing rules that had lived in one person head are written down, and invoices go out on completion rather than at month end.

    Logistics

    CRM / Platform