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Thinking from the Piloxo team — web development, managed IT, digital strategy and the craft behind the work.

Articles: 154
Subjects: 20

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73 results

9 min

Small BusinessDigital StrategyMicrosoft 365

The Technology Stack for a Modern UK Small Business

A complete, costed technology stack for a UK business of ten to thirty people in 2026, in the order to build it, with the alternatives worth considering at each layer.

Sep 02, 2026

8 min

Small BusinessDigital StrategyAutomation

Automating Quotes and Proposals Without Losing the Personal Touch

Quoting is where most small businesses lose work to speed rather than price. How to cut the time from enquiry to quote without sending customers something that reads like a template.

Aug 28, 2026

8 min

Small BusinessDigital StrategyAutomation

Automating Invoices and Chasing Payment Without Nagging

A chasing sequence that gets invoices paid faster without damaging the relationship, the automation behind it and what UK late payment law actually entitles you to.

Aug 14, 2026

8 min

Small BusinessDigital StrategyIT Support

Working With an IT Partner: What a Good First 90 Days Looks Like

What a competent IT partner should have done by day 90, what you should be able to see, and the warning signs that the relationship is going the wrong way early.

Aug 12, 2026

8 min

Small BusinessDigital StrategyConsulting

Choosing What to Digitise First

Everything could be improved and only some things should be, this year. A method for picking the order that gets results rather than a long list of half-finished projects.

Aug 10, 2026

9 min

Artificial IntelligenceSmall BusinessDigital Strategy

Getting Your Business Found by ChatGPT and AI Search

People increasingly ask an assistant rather than a search engine, and the sources those assistants cite are chosen differently. What actually gets a business quoted, and what to publish.

Aug 05, 2026

8 min

Small BusinessMicrosoft 365Outlook

Setting Up a Professional Email Address on Your Own Domain

Why a business still using a free email address is losing enquiries, what it costs to fix and the setup that gets it right first time including the records that stop you landing in spam.

Jul 31, 2026

8 min

Small BusinessDigital StrategyCyber Security

The Cyber Security and Resilience Bill: What It Means for UK SMEs

Most small businesses are not directly in scope, and most will still feel it through their customers. What the Bill does, how it reaches SMEs through supply chains and what to do now.

Jul 24, 2026

8 min

Small BusinessDigital StrategyConsulting

Writing a Technology Business Case That Gets Approved

How to build a case for spending money on systems: honest costs, benefits you can actually measure, and the do-nothing option stated properly.

Jul 11, 2026

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